Terms of Service

Effective: September 12, 2026 · Last updated: September 12, 2026

Summary

Plain-language overview (not a substitute for the full terms below). You sign up for status.yt ("we", "us", "our"), a SaaS platform at status.yt that lets you publish status pages and send incident notifications to your own subscriber list. You keep ownership of everything you upload; we keep ownership of the software and infrastructure. You pay us via Stripe on a monthly or annual subscription; subscriptions renew automatically until you cancel. You must not use the platform to send unsolicited messages or host illegal content. We limit our liability to fees you paid us in the past 12 months. If something goes wrong, we'd rather talk it out before going to court — but if we can't, Polish courts apply unless you are an EU consumer relying on local consumer-protection rules.

1. Definitions

When these Terms use capitalised words, they have the meanings below.

• "Service" — the status.yt SaaS platform, including the web application, APIs, notification infrastructure, and Documentation, made available at status.yt and customer subdomains or custom domains.
• "Account" — the registered user account that provides access to the Service.
• "Customer" or "you" — the individual or legal entity that enters into these Terms by creating an Account or placing an Order.
• "Customer Content" — all text, images, data, and other materials you upload to or create within the Service, including status page content and incident updates.
• "Subscriber Data" — email addresses, phone numbers, and any other personal data of your subscribers that you upload or that are collected through your status page subscription forms.
• "Order" — a subscription purchase, upgrade, or renewal completed through the Service's billing flow or via a written sales agreement for Enterprise plans.
• "Documentation" — technical and user documentation we make available at status.yt or other designated URLs.
• "Fees" — the amounts payable by you for a paid Plan, as stated at the time of an Order.
• "Plan" — the service tier (Basic, Team, Pro, or Enterprise) you subscribe to, each with the features and limits described in Section 4 and the plan summary table in Section 5.
• "DPA" — the Data Processing Agreement governing our processing of personal data on your behalf, available at /privacy.
• "AUP" — the Acceptable Use Policy in Section 8 of these Terms.

2. Acceptance & Eligibility

By creating an Account, placing an Order, or otherwise using the Service, you confirm that:

• You are at least 18 years old (or the age of majority in your jurisdiction, if higher).
• If you are entering these Terms on behalf of a company or other legal entity, you have the authority to bind that entity, and "you" in these Terms refers to that entity.
• You are not located in a country or on a list subject to applicable export controls or sanctions (see Section 22).
• All information you provide during registration is accurate and will be kept up to date.

If you do not agree to these Terms, do not create an Account or use the Service.

3. Account Registration & Security

• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account.
• You must notify us immediately at legal@status.yt if you suspect unauthorised access to your Account.
• We strongly recommend enabling two-factor authentication (2FA). We are not liable for losses arising from your failure to secure your credentials.
• You may not share, transfer, or sublicense your Account to a third party without our prior written consent, except as permitted under Section 26 (Assignment).
• Accounts created by bots or automated means without our express permission are prohibited.

4. Plans, Billing & Refunds

4.1 Subscription Plans

The Service is offered on the Plans described in Section 5. Plan features and limits are as described in the Documentation at the time of your Order. We reserve the right to modify Plan features with advance notice as described in Section 19.

4.2 Billing

• Paid Plans are billed in advance on a monthly or annual basis via Stripe.
• By providing payment details, you authorise us to charge you automatically at each billing cycle.
• All amounts are in USD unless your Order states otherwise. Taxes (VAT, GST, etc.) may apply and will be shown at checkout.

4.3 Auto-Renewal

Subscriptions renew automatically at the end of each billing period. You may cancel at any time through your Account billing settings; cancellation takes effect at the end of the current paid period and you retain access until then.

4.4 Refunds

• Monthly plans: Fees are non-refundable. There are no pro-rated refunds for unused days on monthly subscriptions.
• Annual plans: If you upgrade to an annual plan and request a refund within 14 days of that upgrade, we will issue a full refund of the annual charge minus any months already consumed (pro-rated to the day). After 14 days, annual fees are non-refundable.
• Exceptions required by applicable law (e.g. EU Consumer Rights Directive cooling-off rights for qualifying consumers) are honoured. If you are an EU consumer and you have not yet activated the paid features, you may have a 14-day statutory withdrawal right from the date of purchase; exercising that right reverts your Account to the Basic tier.

4.5 Price Changes

We may change Plan pricing with at least 30 days' advance notice by email and an in-app banner. If you do not cancel before the price change takes effect, continued use constitutes acceptance of the new price.

4.6 Failed Payments

If a payment fails, we will retry and notify you by email. If payment remains outstanding after 14 days, we may suspend your Account until the balance is settled (see Section 13).

5. Plan Summary

The following table summarises each Plan's key parameters. Exact feature lists are in the Documentation. Prices shown are per month (monthly billing). Annual billing is offered at a discount.

Note: Plan prices and limits are determined by your Order and the Documentation in effect at the time of subscription. If seeded plan prices are updated in the platform configuration, this table should be updated accordingly.

6. Free Tier (Basic Plan)

• The Basic Plan is available at no charge for hobby use, personal projects, and product evaluation. It is not intended for production workloads with uptime-critical requirements.
• The Basic Plan comes with no SLA and no guaranteed response times.
• We reserve the right to revoke Basic Plan access or impose additional limits if we reasonably determine the Account is being used for abuse, spam, or in violation of the AUP.
• We may modify or discontinue the free tier at any time with reasonable notice. Where feasible we will give at least 60 days' notice before reducing the free-tier limits materially.

7. Acceptable Use

You may use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Send unsolicited messages. Every subscriber in your list must have explicitly opted in to receive notifications from you. Uploading purchased, rented, scraped, or otherwise non-consented contact lists is strictly prohibited (see also Section 10 — Subscriber Data).
• Distribute malware or phishing content via status pages, incident updates, or notification emails.
• Post or transmit content that infringes third-party intellectual property rights, is defamatory, obscene, or otherwise unlawful.
• Resell or sublicense the Service to third parties without our prior written consent. Operating status pages on behalf of clients as an agency is permitted provided each client organisation has its own Account or is covered by an Enterprise agreement.
• Circumvent or abuse plan limits (e.g. creating multiple free Accounts to aggregate limits, automating Account creation).
• Interfere with the Service or its underlying infrastructure, including conducting load tests without prior written approval, launching denial-of-service attacks, or attempting unauthorised access to systems.
• Impersonate status.yt or any third party, or misrepresent your affiliation.
• Violate applicable law, including anti-spam laws (CAN-SPAM, CASL, GDPR Article 6, ePrivacy Directive) and data protection regulations.

We may investigate potential AUP violations and, at our discretion, remove content, suspend, or terminate Accounts in accordance with Section 13. We may report credible threats of harm to law enforcement.

8. Customer Content

• Ownership: You retain all ownership rights in Customer Content.
• License to us: You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce, transmit, and display Customer Content solely to operate and improve the Service and as directed by you. This licence ends when you delete the content or terminate your Account, subject to any legal retention obligations.
• Your warranties: You represent and warrant that (a) you have all rights necessary to grant the above licence; (b) Customer Content does not violate any applicable law or third-party rights; and (c) Customer Content is accurate and not misleading.
• No endorsement: We do not endorse or take responsibility for the accuracy of Customer Content published on your status pages.

9. Subscriber Data

• You are the data controller. When you upload or collect Subscriber Data through your status page subscription forms, you act as the data controller and we act as the data processor under applicable data protection law (including the GDPR). Our processing obligations are set out in the DPA at /privacy.
• Consent obligation: You warrant that all Subscriber Data has been collected with freely given, specific, informed, and unambiguous consent from each subscriber, as required by the GDPR and applicable anti-spam laws. You must maintain records of such consent.
• Subscriber rights: You are responsible for honouring subscriber requests to access, correct, or delete their data. We provide tools to assist; you remain liable as controller.
• No secondary use: We will not use Subscriber Data for our own marketing or sell it to third parties. We process it solely to deliver the notification services you configure.

10. Service Availability & SLA

• Uptime target: For paid Plans (Team, Pro, Enterprise), we target 99.9% monthly uptime (Enterprise: 99.95%), measured at the Service's core API and notification delivery endpoints.
• SLA credits: If we fall below the uptime target, you may be eligible for service credits as described in our SLA exhibit at /sla. Credits are your sole and exclusive remedy for uptime failures.
• No SLA for Basic: The Basic (free) tier carries no uptime guarantee and is excluded from SLA credit claims.
• Maintenance windows: Planned maintenance is announced at least 48 hours in advance via our own status page and, where reasonably practicable, by email to Account owners. Scheduled maintenance does not count against uptime calculations.
• "AS IS" basis: Notwithstanding the targets above, we do not guarantee 100% uptime or error-free operation. See Section 15 (Disclaimers) for the full disclaimer.

11. Beta Features

We may offer features labelled "Beta", "Preview", or "Experimental". These features:

• Are provided without warranty or SLA of any kind.
• May be changed, suspended, or removed at any time without notice.
• Should not be relied upon for production workloads where uptime is critical.
• May be subject to additional terms communicated at the time of opt-in.

12. Modifications to the Service

• We continuously improve the Service and may add, change, or remove features at any time.
• Material breaking changes — changes that remove or significantly degrade existing functionality you depend on — will be communicated with at least 30 days' notice via email and in-app notification.
• Where we deprecate a feature used by a meaningful number of customers, we will provide a reasonable migration path or alternative.
• Minor updates, security patches, and non-breaking improvements may be deployed at any time without advance notice.

13. Suspension & Termination

13.1 By Us

We may suspend or terminate your Account:

• For non-payment: with at least 14 days' written notice if Fees are overdue and not remedied.
• For AUP violation: immediately, if we determine a violation poses significant risk of harm to users, subscribers, the Service, or third parties. We will notify you as soon as practicable (before or after, depending on severity).
• For legal compliance: immediately, where required by law, court order, or regulatory directive.
• For material breach: with 14 days' written notice, if you breach these Terms and fail to cure the breach within that period.

13.2 By You

You may terminate your Account at any time through your Account settings or by emailing legal@status.yt. Termination takes effect immediately for free Accounts or at the end of the current paid billing period for paid Plans. Fees paid for the current period are not refunded (except as stated in Section 4.4).

13.3 Effect of Termination

• Upon termination, your right to access the Service ceases.
• We will retain your data for 30 days after termination, during which you may request a data export. After 30 days, your data (including Customer Content and Subscriber Data) will be permanently deleted from production systems, except where retention is required by law or ongoing legal proceedings.
• Sections that by their nature should survive termination (including Sections 8, 9, 14–18, 21, 22, 23, 24, 25) will survive.

14. Intellectual Property

• Our IP: The Service, its software, design, trademarks, and all platform-level content are and remain the exclusive property of {OPERATOR_LEGAL_NAME} and its licensors. These Terms do not transfer any ownership rights in the Service to you.
• Your IP: Customer Content and Subscriber Data remain your property. We claim no ownership over them beyond the limited licence in Section 8.
• Feedback: If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use that Feedback for any purpose without compensation or attribution.
• Restrictions: You must not reverse-engineer, decompile, or create derivative works of any part of the Service, except to the extent expressly permitted by applicable law.

15. Confidentiality

Each party ("Disclosing Party") may share information with the other ("Receiving Party") that is marked confidential or that a reasonable person would understand to be confidential given the context ("Confidential Information").

• The Receiving Party will: (a) use Confidential Information only to perform its obligations or exercise its rights under these Terms; (b) not disclose it to third parties without prior written consent; and (c) protect it with at least the same degree of care it uses for its own confidential information (but not less than reasonable care).
• These obligations do not apply to information that: (a) is or becomes publicly known through no breach of this Section; (b) was known before disclosure without restriction; (c) is independently developed; or (d) is required to be disclosed by law or court order (in which case the Receiving Party will give prompt notice to enable the Disclosing Party to seek protective relief, where legally permitted).
• Confidentiality obligations survive termination of these Terms for 3 years.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranty of any kind, express or implied.
• We expressly disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
• We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
• We do not warrant that defects will be corrected within any particular timeframe.

Some jurisdictions (including certain EU member states for B2C contracts) do not allow the exclusion of implied warranties. In those jurisdictions, the above exclusions apply only to the extent permitted by law. Statutory consumer rights are not affected.

17. Limitation of Liability

• Aggregate cap: Our total cumulative liability to you for all claims arising under or related to these Terms or the Service, regardless of the form of action, will not exceed the total Fees paid or payable by you to us in the 12 months preceding the claim (or €100 if no Fees were paid, e.g. on a Basic plan).
• Excluded damages: To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or damages for loss of profits, revenue, data, business, or goodwill, even if advised of the possibility of such damages.
• Jurisdictional carve-outs: Some jurisdictions (including EU member states for B2C contracts and certain US states) do not allow limitations on certain types of liability. In those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.
• Essential basis: You acknowledge that the Fees reflect the allocation of risk in these Terms, and that we would not enter into these Terms without these limitations.

18. Indemnification

18.1 Customer Indemnification

You will defend, indemnify, and hold harmless {OPERATOR_LEGAL_NAME}, its officers, directors, employees, and agents from any third-party claim, demand, loss, or expense (including reasonable legal fees) arising from:

• Your breach of these Terms or the AUP;
• Any claim that Customer Content or Subscriber Data infringes a third party's intellectual property, privacy, or other rights;
• Your violation of applicable law, including data protection and anti-spam regulations; or
• Your subscribers' or end users' use of your status pages.

18.2 Our Indemnification

We will defend, indemnify, and hold harmless you from any third-party claim alleging that the Service itself (excluding Customer Content) infringes a valid copyright, patent, or trade secret, subject to the following carve-outs: the claim does not arise from (a) your modification of the Service; (b) combination of the Service with products we did not supply; (c) your continued use after we provide a non-infringing alternative; or (d) your failure to apply a security patch within a reasonable time.

18.3 Procedure

The indemnified party must: (i) promptly notify the indemnifying party in writing; (ii) grant the indemnifying party sole control of the defence and settlement (not to be unreasonably withheld); and (iii) provide reasonable cooperation. The indemnifying party will not settle any claim that imposes obligations on the indemnified party without prior written consent.

19. Modifications to These Terms

• We may update these Terms from time to time. For material changes, we will provide at least 30 days' advance notice by email to your registered address and by displaying a notice banner in the Service.
• Changes that are required by law or that improve your rights may take effect immediately.
• If you continue to use the Service after the effective date of revised Terms, you accept the updated Terms. If you do not agree, you may terminate your Account before the effective date.
• The current version of these Terms is always available at status.yt/terms.

20. Export Controls & Sanctions

The Service may be subject to export control laws and regulations, including those of the European Union and, where applicable, the United States. You represent and warrant that:

• You are not located in, and are not a national or resident of, any country subject to comprehensive economic sanctions by the EU, UN, or relevant national authorities;
• You are not listed on any sanctions list, including the EU consolidated list or the US OFAC SDN list; and
• You will not use the Service in connection with any end use or end user prohibited by applicable export control or sanctions laws.

21. Force Majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, pandemic, government action, internet infrastructure failures, or actions of third-party service providers. The affected party must notify the other promptly and use commercially reasonable efforts to mitigate the impact and resume performance.

22. Governing Law & Venue

These Terms and any dispute arising from them will be governed by and construed in accordance with the laws of {GOVERNING_LAW_JURISDICTION}, without regard to its conflict-of-law provisions. The exclusive jurisdiction for any disputes will be the courts of {VENUE}, and each party irrevocably submits to the personal jurisdiction of those courts.

B2C consumer exception: If you are a consumer residing in an EU member state, the above choice of law does not deprive you of the protection afforded by provisions of the law of your country of habitual residence that cannot be derogated from by agreement (Article 6, Rome I Regulation).

23. Dispute Resolution

• Good-faith negotiation: Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for at least 30 days after written notice of the dispute is given.
• Court proceedings: If the dispute is not resolved through negotiation, it may be brought before the courts identified in Section 22.
• EU ODR: If you are a consumer in the EU or EEA, you may also submit a complaint to the EU Online Dispute Resolution platform at ec.europa.eu/odr. Our contact point for ODR purposes is legal@status.yt.

24. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets, provided the assignee agrees to be bound by these Terms. Any purported assignment in violation of this Section is void. These Terms bind and inure to the benefit of the parties' respective permitted successors and assigns.

25. Notices

• To us: Notices must be sent by email to legal@status.yt or by post to {OPERATOR_POSTAL_ADDRESS}. Legal notices are effective upon confirmed delivery (email read-receipt or postal acknowledgement).
• To you: We will send notices to the email address associated with your Account. You are responsible for keeping your email address current. Notices are effective when sent to the registered address, whether or not you actually receive them, provided no delivery failure is returned.

26. General Provisions

26.1 Entire Agreement

These Terms, together with the Privacy Policy, DPA, SLA exhibit, and any Order or Enterprise agreement, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, representations, and understandings relating to the same subject matter.

26.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

26.3 Waiver

No failure or delay by either party in exercising any right under these Terms will constitute a waiver of that right. A waiver must be in writing and signed by the waiving party to be effective.

26.4 No Third-Party Beneficiaries

These Terms do not confer any rights on any third party (except as expressly stated for indemnified persons in Section 18).

26.5 Relationship of the Parties

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

27. Contact Us

Questions about these Terms? We're here to help.

• Email: legal@status.yt
• Post: {OPERATOR_LEGAL_NAME}, {OPERATOR_POSTAL_ADDRESS}
• EU consumer ODR contact point: legal@status.yt

© 2026 status.yt. These Terms of Service were last updated on September 12, 2026.